TERMS & CONDITION

TERMS AND CONDITIONS

 

 

  • Introduction

Welcome to Mellow-socks (the “Site”). Please review the below Terms and Conditions that govern your visit to our Site and your use and purchase of products (“Services”) from our Site before you place an order on MellowSocks. We recommend you visit this section from time to time as MellowSocks may modify, alter or update these Terms and Conditions and Policies.

 

 

  • Communications

By registering for our website as a member, you are agreeing to receive regular newsletters and marketing-related emails from MellowSocks. Should you wish to be removed from our email list, you can unsubscribe or terminate your account at any time.

 

 

  • Feedback, Comments and User Submissions:

Mellow socks welcomes your feedback and comments regarding our Site, products and Services. We do not accept confidential or proprietary information. All comments, feedback, ideas, suggestions,

and reviews (“Submissions”) shared with Mellow socks are not confidential and will become the sole and exclusive property of Mellow socks.

You may not post any comments or reviews that contain obscene language or pretend to be someone other than yourself or use false email addresses. Mellow socks reserves the right to remove or edit any submissions.

 

 

  • Description of Service Mellow socks is an online e-commerce concept store for fashion and retail targeting men's and women's style.

 

 

  • Modifications to the Service Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

 

 

  • Products of Services

Certain Products or services may be available exclusively online through the website.  These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

 

 

  • Links to Other Websites

This Site may contain links to other sites. Unless expressly stated, these sites are not under the control of Mellow socks or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another website on this Site does not imply any endorsement of the sites themselves or of those in control of them.

 

 

  • REFUNDS

Once your return has been received and accepted by our team, your refund will be completed via the original payment method, excluding the delivery costs. We’ll keep you updated every step of the way. You can follow the return of your package with our courier services using the tracking number on your Returns Label.
If you choose, we can issue your refund as Mellow socks credit; the amount will effortlessly apply at checkout the next time you shop with us.

 

 

  • Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.

  • If an item has a security tag or brand tag attached, it must be returned with the tag in its original position.

  • Please take care when trying on your purchases and return them in the same condition you received them. Any returns that do not meet our policy will not be accepted.

  • We do not exchange item(s) after sales campaigns are over. It must be exchanged within the sales campaign period.

 

 

After you place an order on www.mellow-socks.com, you will receive an email confirming that we have received your order and are processing it. To keep you informed about the progress of your order, we will send further email notifications as we dispatch your goods, which will include our courier tracking numbers. You can track the progress of your order by clicking on the on our courier tracking number sent in the email(s). If you have any questions about your order please contact us

Shipping Zone Days

KSA

2-5
Middle East 5-7
Rest of the World 7-14 

 

Our courier service companies deliver directly to your doorstep during regular working hours/days in your country. Alternatively, you can pick up your order from your delegated local courier office; make sure that you have your tracking number on hand. 

In most cases one of our courier services companies will call you to arrange for delivery; however, if you are not available at the time of delivery, our courier will call again. To set up a date to collect your package or arrange a re-delivery.

  

 

  • CANCELLATION
  1. Mellow Socks does all it can to deliver a good product. The buyer has the right to return the product to Mellow Socks within 7 days after delivery.
  2. The costs of the return delivery are for the buyer.
  3. The buyer will return the product, packaging and anything delivered with it in the original condition to the seller, in accordance with the clear and reasonable instructions given by the seller on the accompanying return form above. The right to return the product ceases if: (a) the product has been worn and/or washed, (b) the buyer has tried to repair a faulty product himself, (c) the user’s instructions have not been followed.
Language
English
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